All disabled people have the right to live free from discrimination and to participate fully in society. The Americans with Disabilities Act (ADA) is the primary U.S. federal civil rights law protecting disabled people from discrimination. This page centers disabled people's expertise and is informed by disabled-led organizing globally, with particular focus on how disabled people have used, shaped, and fought to strengthen the ADA since 1990.
The ADA represents one of the most comprehensive disability civil rights laws in the world, passed after decades of disabled people's organizing and activism. The law emerged directly from the disability rights movement, including the 504 Sit-In of 1977 and the Capitol Crawl of 1990, where disabled activists literally crawled up the steps of the U.S. Capitol to demand passage of the ADA.
The ADA affects nearly every aspect of disabled people's lives in the United States: employment, public services, transportation, telecommunications, and access to businesses and public spaces. Understanding the ADA is essential for disabled people to assert their rights, for advocates supporting disabled people, and for anyone responsible for ensuring compliance.
However, the ADA has significant limitations. It does not guarantee healthcare, income support, or housing. It requires "reasonable accommodations" but allows denial if accommodations create "undue hardship." Enforcement depends heavily on individual complaints and lawsuits, placing the burden on disabled people to assert their rights. The ADA also does not protect people with all types of disabilities equally—particularly those with psychiatric disabilities, intellectual disabilities, or those who use substances.
Disabled people continue to organize to strengthen ADA implementation, expand coverage, and address gaps in the law. Organizations like ADAPT, the National Council on Independent Living, and the Autistic Self Advocacy Network have led campaigns for better enforcement, broader protections, and systemic change that goes beyond what the ADA can accomplish alone.
The ADA is organized into five main sections, called "titles," each covering different areas of life:
Title I: Employment
Prohibits employment discrimination against qualified disabled people. Employers with 15 or more employees must provide reasonable accommodations unless doing so would cause undue hardship. This includes private employers, state and local governments, employment agencies, and labor unions.
Key protections include the right to request accommodations during hiring, the right to reasonable modifications to perform job duties, protection from disability-based harassment, and prohibition of medical inquiries before a job offer is made. Disabled employees and job applicants have organized extensively around Title I, documenting patterns of discrimination and fighting for stronger enforcement through organizations like the Equal Employment Opportunity Commission (EEOC).
Title II: State and Local Government Services
Requires state and local governments to make all programs, services, and activities accessible to disabled people. This includes public schools, universities, courts, voting, public meetings, recreational programs, social services, and emergency services. Title II also covers public transportation systems operated by state and local governments.
The Olmstead decision (1999) interpreted Title II to require states to provide services in the most integrated setting appropriate, leading to ongoing organizing by disabled people to close institutions and expand community-based services. Organizations like ADAPT have conducted civil disobedience actions for decades demanding enforcement of Olmstead and the right to live in the community.
Title III: Public Accommodations
Prohibits discrimination by private businesses and nonprofit organizations that serve the public. This includes restaurants, hotels, theaters, stores, banks, healthcare facilities, gyms, stadiums, museums, private schools, and daycare centers. New construction must be accessible, and existing facilities must remove barriers where "readily achievable."
Title III has been the subject of extensive litigation around web accessibility, with disabled people and advocacy organizations filing thousands of lawsuits to ensure websites and apps are accessible. Organizations like the National Federation of the Blind and the National Association of the Deaf have led campaigns for digital accessibility under Title III.
Title IV: Telecommunications
Requires telephone and internet companies to provide telecommunications relay services for people who are deaf, hard of hearing, deaf-blind, or have speech disabilities. This includes text telephones (TTYs), video relay services (VRS), and captioned telephone services.
Deaf-led organizations like the National Association of the Deaf fought for and continue to advocate around Title IV, ensuring that telecommunications advances include accessibility features rather than leaving deaf and hard of hearing people behind.
Title V: Miscellaneous Provisions
Includes provisions about the relationship between the ADA and other laws, insurance practices, retaliation protections, and attorneys' fees. Notably, Title V clarifies that the ADA does not apply to private clubs or religious organizations, and includes specific exclusions discussed below.
The ADA protects "qualified individuals with disabilities." To be protected, a person must have:
The ADA Amendments Act of 2008 (ADAAA) broadened the definition of disability after courts had interpreted it too narrowly. The ADAAA clarified that "substantially limits" should be interpreted broadly, that mitigating measures (like medication or assistive devices) generally should not be considered when determining if someone has a disability, and that episodic impairments or impairments in remission can be disabilities if they would substantially limit a major life activity when active.
Disabled people fought for these amendments after years of losing cases because courts defined disability too restrictively. The National Council on Disability, the Consortium for Citizens with Disabilities, and other disability-led organizations advocated extensively for the ADAAA.
The ADA specifically excludes certain conditions from coverage:
These exclusions have been widely criticized by disabled people and disability justice advocates as discriminatory and as reflecting stigma rather than legitimate policy concerns. Organizations of disabled people who use drugs, disabled sex workers, and disabled LGBTQ+ people continue to organize against these exclusions and for broader protections.
Under Title I (employment), employers must provide "reasonable accommodations" to qualified disabled employees or applicants unless doing so would create an "undue hardship." An accommodation is any change to the application process, work environment, or circumstances under which a job is performed that enables a qualified person with a disability to perform the essential functions of a job.
Examples of reasonable accommodations include:
The accommodation process is supposed to be interactive: the employee or applicant requests an accommodation, and the employer engages in good faith dialogue to identify effective accommodations. In practice, disabled workers report that many employers resist providing accommodations, claim undue hardship inappropriately, or retaliate against workers who request accommodations.
Organizations like the Job Accommodation Network (JAN), funded by the U.S. Department of Labor, provide free consultation on accommodations. Disabled workers have also organized through unions, worker centers, and advocacy organizations to document accommodation denials and fight for stronger enforcement.
An employer can deny an accommodation if it would cause "undue hardship"—significant difficulty or expense relative to the employer's size, resources, and nature of operation. What constitutes undue hardship is determined case by case.
Critically, employers cannot claim undue hardship based on concerns about what customers, clients, or coworkers might think. They also cannot claim undue hardship because they would have to provide the same accommodation to other employees—if multiple employees need the same accommodation, that strengthens rather than weakens the case for providing it.
Disabled workers and advocates have documented that employers frequently claim undue hardship inappropriately, particularly for accommodations that are low-cost or no-cost. Research by the Job Accommodation Network has found that the majority of accommodations cost nothing or very little, yet employers often resist providing them.
Under Title III, businesses must remove architectural barriers in existing facilities where "readily achievable"—meaning easily accomplishable without much difficulty or expense. What is readily achievable depends on the business's resources.
Examples include:
If barrier removal is not readily achievable, businesses must provide goods and services through alternative methods if readily achievable (such as providing curbside service or home delivery).
Disabled people have documented widespread noncompliance with barrier removal requirements, particularly among small businesses. Organizations like the Disability Rights Education & Defense Fund (DREDF) have filed lawsuits to enforce these requirements, while also advocating for proactive compliance rather than complaint-driven enforcement.
Covered entities must provide "auxiliary aids and services" to ensure effective communication with people who have vision, hearing, or speech disabilities, unless doing so would result in an undue burden or fundamental alteration.
Examples include:
The type of auxiliary aid or service must be determined in consultation with the disabled person—their preference must be given primary consideration. For example, a deaf person who requests a sign language interpreter cannot be given only written notes instead unless providing an interpreter would be an undue burden.
Organizations like the National Association of the Deaf and the American Council of the Blind have fought extensively for enforcement of effective communication requirements, particularly in healthcare, legal settings, and emergency situations where communication is critical.
Title II requires that state and local government programs be accessible in their entirety when viewed as a whole. This does not necessarily mean that every building must be physically accessible, but programs must be accessible through measures such as:
Program accessibility also means that governments cannot segregate disabled people or require them to accept special services or benefits. Disabled people have the right to participate in mainstream programs and cannot be required to use separate, "disabled-only" programs unless they choose to do so.
Disabled people have organized extensively around program accessibility, particularly regarding the right to community-based services rather than institutionalization. The Olmstead decision recognized that unjustified segregation of disabled people in institutions is discrimination under the ADA.
New construction and alterations to existing buildings must meet specific accessibility standards:
The ADA Standards for Accessible Design provide detailed technical requirements for elements like ramps, elevators, doors, parking, restrooms, signage, and alarms. These standards were developed with input from disabled people and disability organizations, though advocates continue to push for stronger standards and better enforcement.
Organizations like the American Association of People with Disabilities and local disability rights groups monitor new construction and alterations, filing complaints when accessibility requirements are not met.
Different federal agencies enforce different parts of the ADA:
These agencies can investigate complaints, issue regulations and guidance, conduct compliance reviews, and file lawsuits. However, enforcement is primarily complaint-driven—agencies typically do not conduct proactive investigations unless they receive complaints.
Disabled people and disability organizations have consistently documented that federal enforcement is inadequate. Agencies are understaffed and underfunded, investigations are slow, and many violations go unaddressed. As a result, disabled people must often file individual lawsuits to enforce their rights, placing significant financial and emotional burdens on those who have already experienced discrimination.
For employment discrimination (Title I):
File a charge with the EEOC within 180 days of the discrimination (300 days in states with their own anti-discrimination laws). The EEOC will investigate and may mediate, conciliate, or file a lawsuit. If the EEOC does not file a lawsuit, you will receive a "right to sue" letter allowing you to file your own lawsuit.
To file: Contact the EEOC at 1-800-669-4000 (voice) or 1-800-669-6820 (TTY), or visit eeoc.gov.
For state and local government discrimination (Title II):
File a complaint with the U.S. Department of Justice within 180 days of the discrimination, or file a lawsuit directly in federal court without filing an administrative complaint first.
To file with DOJ: Visit civilrights.justice.gov or call 1-800-514-0301 (voice) or 1-800-514-0383 (TTY).
For public accommodation discrimination (Title III):
File a complaint with the U.S. Department of Justice (no time limit, though sooner is better), or file a lawsuit directly in federal court.
Note that individuals cannot receive monetary damages under Title III—only injunctive relief (requiring the business to comply) and attorneys' fees. Some states have laws allowing monetary damages for disability discrimination by businesses.
Disabled people can file lawsuits directly in federal court to enforce the ADA. If successful, remedies may include:
Many disabled people cannot afford to hire attorneys, creating a significant barrier to enforcement. Some disability rights organizations provide free legal representation, and attorneys may take cases on contingency (getting paid only if they win) or seek attorneys' fees from the defendant if successful.
Disabled people have filed tens of thousands of ADA lawsuits since 1990, particularly around web accessibility, physical accessibility of businesses, and employment discrimination. These lawsuits have been essential to ADA enforcement given inadequate federal agency resources, but they also place the burden on individual disabled people to enforce their own rights.
The ADA prohibits retaliation against anyone who:
Retaliation can include termination, demotion, harassment, or any action that would discourage a reasonable person from asserting their rights. Disabled people report that retaliation is common, particularly in employment settings, and that proving retaliation can be difficult even when it occurs.
Establishes clear civil rights protections: The ADA recognizes disability discrimination as a violation of civil rights, not a matter of charity or goodwill. This shifted the conversation from what disabled people "need" to what disabled people have the right to demand.
Provides enforceable standards: The ADA includes specific, enforceable requirements for accessibility in employment, public services, and public accommodations. This gives disabled people and advocates concrete standards to point to and legal mechanisms to enforce.
Covers many areas of life: The ADA's broad scope means that disabled people have some protections across employment, government services, businesses, and telecommunications—more comprehensive than many other civil rights laws.
Has been strengthened over time: Amendments like the ADAAA and court decisions like Olmstead have expanded the ADA's reach and protections, largely because disabled people organized to demand these improvements.
Does not guarantee economic security: The ADA does not provide income support, health insurance, or housing. Disabled people can have the right to work but lack access to jobs, benefits, or economic stability.
Relies on individual enforcement: The ADA is primarily enforced through individual complaints and lawsuits, placing the burden on disabled people who have already experienced discrimination. Federal agencies lack resources for proactive enforcement, and many violations go unaddressed because disabled people cannot afford to file lawsuits or fear retaliation.
Includes harmful exclusions: The ADA excludes people with substance use disorders who are currently using drugs, people with certain psychiatric diagnoses, and LGBTQ+ people (explicitly excluded from coverage as LGBTQ+ identities). These exclusions reflect stigma and political compromise rather than legitimate policy.
Allows "undue hardship" and "readily achievable" defenses: These standards give covered entities significant discretion to deny accommodations or accessibility improvements, and disabled people report that these defenses are often claimed inappropriately.
Does not address attitudinal barriers: The ADA can require physical access and reasonable accommodations, but it cannot eliminate ableism, stigma, or unconscious bias. Disabled people continue to face discrimination in subtle ways that are difficult to prove or address legally.
Requires disclosure and self-advocacy: To benefit from ADA protections, disabled people often must disclose their disabilities, request accommodations, and assert their rights—processes that can be intimidating, exhausting, and risky, particularly for people with marginalized identities or precarious employment.
Enforcement is inconsistent: Federal agencies are understaffed, investigations are slow, and settlements often lack meaningful monitoring. Disabled people have documented that many businesses and employers ignore the ADA until sued, knowing that few disabled people have the resources to enforce their rights.
The ADA is a civil rights law, not a social safety net. It cannot:
Disabled people's organizing has long recognized that civil rights alone are insufficient. Organizations like ADAPT, the National Council on Independent Living, and the Autistic Self Advocacy Network advocate for policies that go beyond the ADA, including Medicaid expansion, housing programs, guaranteed income, and deinstitutionalization.
The ADA did not emerge from goodwill or policy analysis—it was won through decades of disabled people's activism:
Section 504 Sit-In (1977): Disabled activists occupied federal buildings for 28 days to demand enforcement of Section 504 of the Rehabilitation Act, a precursor to the ADA. This action demonstrated disabled people's power and laid groundwork for the ADA.
Capitol Crawl (1990): On March 12, 1990, more than 60 disabled activists abandoned their wheelchairs and mobility devices to crawl up the steps of the U.S. Capitol, demanding passage of the ADA. Eight-year-old Jennifer Keelan famously said, "I'll take all night if I have to," as she pulled herself up the steps.
ADAPT's confrontational tactics: American Disabled for Attendant Programs Today (ADAPT) conducted civil disobedience, blocking streets and occupying government offices, to demand the ADA and community-based services.
Organizations like the Disability Rights Education & Defense Fund (DREDF), National Council on Independent Living (NCIL), and many others built coalitions, lobbied Congress, and mobilized disabled people nationwide. The ADA was signed into law on July 26, 1990, because disabled people demanded it.
Since 1990, disabled people have:
Current disabled-led organizing around the ADA includes:
Web accessibility campaigns: Organizations like the National Federation of the Blind and disability rights law firms file lawsuits demanding that websites and apps be accessible, establishing that Title III applies to digital spaces.
Olmstead advocacy: ADAPT, state-based disability rights organizations, and national coalitions continue fighting to close institutions, expand community-based services, and enforce the Olmstead decision's promise of community integration.
Employment discrimination: Disabled workers organize through unions, worker centers, and advocacy organizations to document accommodation denials, fight retaliation, and demand better enforcement of Title I.
Criminal justice reform: Organizations like the National Disability Rights Network document abuse of disabled people in jails and prisons, advocate for diversion programs, and fight for ADA compliance in criminal justice settings.
Intersectional organizing: Disabled people of color, LGBTQ+ disabled people, disabled immigrants, and other multiply-marginalized disabled people organize to address how discrimination compounds and to demand protections that center the most marginalized.
Section 504 of the Rehabilitation Act of 1973 prohibits discrimination on the basis of disability by any program or activity receiving federal financial assistance. Section 504 predates the ADA and applies more narrowly, but it has been critical for disability rights.
The standards under Section 504 and the ADA are similar but not identical. Section 504 covers some entities not covered by the ADA (such as programs receiving federal funds regardless of size), while the ADA covers some entities not covered by Section 504 (such as private businesses that do not receive federal funding).
For programs covered by both laws, disabled people can assert rights under either or both. Section 504 allows compensatory damages in lawsuits, which Title III of the ADA does not, making Section 504 an important tool for enforcement.
The Individuals with Disabilities Education Act (IDEA) guarantees children with disabilities the right to a free appropriate public education (FAPE) in the least restrictive environment. Title II of the ADA also protects students with disabilities in public schools.
IDEA provides more specific protections for K-12 students, including Individualized Education Programs (IEPs), procedural safeguards, and services. The ADA applies more broadly to all ages and all state and local government programs, including higher education.
Students and families often use both laws, with IDEA providing detailed educational protections and the ADA addressing discrimination in all school programs and activities.
The Fair Housing Act (FHA) prohibits disability discrimination in housing, including rental housing, sales, and mortgage lending. The FHA requires reasonable accommodations and modifications in housing, similar to ADA requirements.
The FHA and ADA overlap for some housing types (such as homeless shelters and transitional housing, which may be covered by both), but the FHA applies more broadly to private housing while the ADA does not require private landlords to make units accessible unless they also operate places of public accommodation.
Disabled people seeking housing often use both laws, with the FHA providing primary housing protections and the ADA covering access to government housing programs, homeless services, and residential facilities that are places of public accommodation.
Many states have their own disability rights laws that may provide stronger protections than the ADA. For example:
Disabled people can assert rights under both federal and state law, and strategic advocates often use state laws where they provide stronger protections or better remedies.
National Organizations
ADAPT (American Disabled for Attendant Programs Today): Grassroots disability rights organization that conducts direct action and civil disobedience for disability justice. ADAPT led organizing for the ADA and continues fighting for community integration and disability rights. adapt.org
Autistic Self Advocacy Network (ASAN): "Nothing About Us Without Us"—led by and for autistic people, ASAN advocates for ADA enforcement and policies centering autistic people's autonomy and self-determination. autisticadvocacy.org
Disability Rights Education & Defense Fund (DREDF): National civil rights law and policy center led by disabled people and parents of disabled children. DREDF provides legal advocacy, training, and policy work around the ADA. dredf.org
National Council on Independent Living (NCIL): National association of Centers for Independent Living (CILs), organizations controlled by and for disabled people. NCIL advocates for ADA enforcement and independent living. ncil.org
National Disability Rights Network (NDRN): Membership organization for federally-funded Protection and Advocacy (P&A) systems in every state. P&A agencies provide legal advocacy for disabled people. ndrn.org
National Federation of the Blind (NFB): Largest organization of blind people in the U.S., led by blind people. NFB advocates for ADA enforcement, particularly around access to technology and digital platforms. nfb.org
National Association of the Deaf (NAD): Oldest civil rights organization of, by, and for deaf and hard of hearing people in the U.S. NAD advocates for ADA enforcement, particularly around effective communication and telecommunications. nad.org
Identity-Specific Organizations
Black Disabled Lives Matter: Coalition centering Black disabled people, families, and accomplices. Advocates for disability justice with racial justice at the center.
Disability Justice Culture Club: Centering queer, trans, BIPOC disabled people. Provides community, resources, and advocacy rooted in disability justice.
Sins Invalid: Performance project centering disabled people of color and LGBTQ+ disabled people. Develops and amplifies disability justice frameworks.
ADA.gov: U.S. Department of Justice's ADA website. Includes full text of the law, regulations, technical assistance, filing complaints. ada.gov
Equal Employment Opportunity Commission (EEOC): Enforces Title I. Provides guidance, files complaints, mediation. eeoc.gov
Job Accommodation Network (JAN): Free consulting service providing information about job accommodations and the ADA. Funded by U.S. Department of Labor's Office of Disability Employment Policy. askjan.org
ADA National Network: Ten regional centers providing information, guidance, and training on the ADA. adata.org or 1-800-949-4232
Disability Rights Legal Centers: Every state has a federally-funded Protection & Advocacy (P&A) agency providing free legal services to disabled people. Find your state's P&A at ndrn.org
Local Centers for Independent Living (CILs): Community-based organizations controlled by disabled people, providing advocacy, peer support, and independent living services. Find your local CIL at ncil.org
This page centers disabled people's expertise and is informed by disabled-led organizing globally. The ADA emerged from disabled people's activism and continues to be shaped by disabled-led advocacy, litigation, and organizing. For questions or to suggest additions, see How to Contribute.